Commercial Disclosure / 特定商取引法に基づく表記

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Store Name: Delia Divine
Business Owner: Gutica Mihaela
Business Address:  104-0033  東京都 中央区 新川２丁目, 

7-4 Shinkawa Crevia Rezidence
Website: https://www.deliadivine.net/

Email: deliadivineinfo.com

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Products & Pricing

All prices are listed in [JPY / your chosen currency] and include applicable taxes unless otherwise stated. Product prices do not include shipping fees, customs duties, or import taxes, which may apply depending on your location.

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Payment Methods

We accept payments via the payment methods displayed at checkout, including major credit cards and other secure online payment options. Payment is due in full at the time of purchase.

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Shipping & Delivery

All items are shipped from our studio in Tokyo, Japan.
Shipping times vary depending on whether the item is ready-to-ship or made-to-order. Estimated dispatch times are provided at the time of purchase.

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Delivery times may vary depending on destination, customs processing, and local courier services. Delia Divine is not responsible for delays caused by shipping carriers or customs authorities.

Any customs duties, taxes, or import fees are the responsibility of the customer.

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Returns & Exchanges

Due to the handmade and limited nature of our pieces, we generally do not accept returns or exchanges unless the item arrives damaged or defective.

If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order with photos and order details. We will review your case and arrange a replacement or refund if applicable.

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Cancellations

Orders cannot be canceled once production has begun or once the item has been shipped. Please review your order carefully before completing your purchase.

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Liability Disclaimer

Delia Divine is not responsible for delays, losses, or damages caused by shipping carriers, customs authorities, or events beyond our control.

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Governing Law

These terms are governed by and construed in accordance with the laws of Japan.

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