Terms & Conditions

Welcome to Delia Divine. By accessing or purchasing from this website, you agree to the following terms and conditions. All garments are designed and handmade by Delia Divine in Tokyo with great care and attention to detail. Due to the handcrafted nature of each piece, slight variations may occur and are considered part of the garment’s unique character.

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All sales are final, unless otherwise stated. We do not accept returns or exchanges for change of mind. If your item arrives damaged or faulty, please contact us within 48 hours of delivery with clear photographic evidence, and we will review the matter promptly.

Orders are processed after payment is received in full. Production times may vary, especially for made-to-order pieces. Estimated timelines are provided as guidance and may be subject to change.

Delia Divine is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

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All content on this website, including designs, images, and text, is the intellectual property of Delia Divine and may not be copied, reproduced, or used without written permission.

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of any changes.

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For any questions, please contact us via the details provided on the website.

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Shipping Information

We ship both domestically within Japan and internationally. Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable. Please note that delivery times may vary depending on destination, customs processing, and local postal services. Delia Divine is not responsible for delays caused by shipping carriers or customs authorities.

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Any customs duties, taxes, or import fees are the responsibility of the customer.

If you have questions regarding shipping or delivery, please contact us before placing your order.

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Delivery time: Within Japan, 2-5 business days

Internationally 7-14 business days

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